Interactive Video Marketing Platform

consumer video marketing Tag Archive

A Guide to Unlock Wootag Narrative Experience

Can viewers control the narrative in a film or video? Netflix proved they could, with content like Black Mirror:Bandersnatch and You v/s Wild which revolutionized story-telling.

Wootag Narrative

At Wootag, we strongly believe storytelling in the digital world calls for the adoption of Bandersnatch-type of immersive technology that encourages innovative thinking and active participation of viewers. Here we would like to share examples of Wootag collaborating with two different brands bringing two different Creative possibilities for Choose your Narrative Experience to life.

Learnings from Wootag 150 Million+ Audience

Choices that viewers had to make ranged from choosing the breakfast cereal, throwing tea to accepting a job.

Examining the viewers’ choices in the interactive film helps gain fascinating and unprecedented insights into the psychological profile of viewers and the choices they make when they directly interact with entertainment. For instance, the statistics reveal 73% chose Frosties as the cereal, while 55.9% of viewers chose to throw tea, and 73% took the offered job at Tuckersoft.

At first, the interactive film conditions viewers to make a choice – something that traditional television or film has never done.

Wootag Narrative Guide

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June 14, 2020 • Interactive Ads

Bandersnatch Way to Interactivity

Can viewers control the narrative in a film or video? Netflix proved they could, with Bandersnatch. For business owners and marketing professionals, the success story of this interactive video film is proof that consumer-controlled immersive content is the way forward to boost brand awareness, conversion and loyalty.

Wootag Choose Your Narrative

What is Bandersnatch?

A Bandersnatch is a furious, fast and fuming fictitious creature that is impossible to catch as described in Lewis Caroll’s novel Through the Looking Glass.

Fans of Netflix, however, associate ‘Bandersnatch’ with the interactive film that took the internet by storm. Released on December 28, 2018, ‘Black Mirror: Bandersnatch’ is an episode of the series Black Mirror with a ‘choose your own adventure’ option.

As the first interactive video by Netflix, the episode starts with a brief tutorial on how the interactive video works. Viewers are instructed to using their controls or remotes to select the “right” and “left” choices displayed on the screen. The choices have to be made within ten seconds, failing which a default ‘basic version of the story’ is selected.

The story for the Bandersnatch episode was created specifically for the interactive video platform to enable viewers to choose their own narrative that takes their film viewing experience to a whole new, exciting level.

The story is about a young programmer, Stefan, who aims to create a computer game based on a novel he read as a child that followed a “choose your own adventure” narrative. As Stefan begins to lose the balance between reality and fantasy, he realises he is not in control of his life. The viewers make the choices for him throughout the interactive video guiding him to an ending of their choice.

Learnings from Bandersnatch

Choices that viewers had to make ranged from choosing the breakfast cereal, throwing tea, to accepting a job.

Pictured - Fionn Whitehead

Pictured – Fionn Whitehead, Source : Netflix

Examining the viewers’ choices in the interactive film helps gain fascinating and unprecedented insights into the psychological profile of viewers and the choices they make when they directly interact with entertainment. For instance, the statistics reveal 73% chose Frosties as the cereal, while 55.9% of viewers chose to throw tea, and 73% took the offered job at Tuckersoft.

As a first, the interactive film conditions viewers to make a choice – something that traditional television or film has never done.

Secondly, the interactive video registers the viewer’s choice using “state tracking” technology where a TV set in the scene plays the chosen cereal commercial. For Netflix, the interactive technology provided insights on what their subscribers want from a story and what choices a majority of viewers make for the character in the movie.

The success of Bandersnatch and these insights pave the way for Netflix to come up with tailored content that engages its subscribers in a better way.

Ultimately, the interactive video platform and user-generated data combine to create a powerful marketing tool for Netflix with which it can increase its subscription base and enhance customer experiences.

Lean Back to Lean Forward Transition

While traditional television is called the “lean back” enterprise, interactive video is a “lean forward” experience. Case studies show interactive and immersive experiences increase the viewing time and build loyalty towards the film or content.

Consumer behavior is evolving from the traditional passive viewership or consumerism where the viewer sits down on the couch, uses the remote control to switch on the TV, and settles on the broadcasted video content.

The viewer has transitioned to the “lean forward” media where they are engaged and are actively seeking information. There is an exponential growth in targeted customer interaction that shapes the customer experience, which, in turn, affects how they perceive a brand.

Importance of Users to Viewers Experience

Every aspect of the interaction of the user with a brand, product, or service adds up to create perceptions regarding the brand as a whole. Interactive videos help you start a dialogue with your target audience while encouraging them to be active participants and lean forward instead of being passive spectators. Data shows interactive and immersive experiences result in phenomenal engagement levels.

Interactive video has infinite possibilities as a marketing platform:

1. Overlays and hotspots with visual CTA (calls-to-action) that are attached to objects or moving people while introducing new content when clicked on.
2. Video branching with customised viewer-selected options where your audience gains control over the narrative paths in the content.
3. Interactive 360º viewing where branching, hotspots, and overlaying are combined to provide the ultimate experience to viewers.

Here you can learn more about our thoughts on the importance of transitioning from Users to Viewers Experience.

Trends we are seeing at Wootag validating the transition

Having helped multiple brands achieve their marketing goals through interactive videos, we at Wootag have data that validates the transition to lean forward style of engagement.

While 83% of marketing professionals believe in the importance of interactive video in engaging consumers, 72% of consumers prefer to see an interactive video over text to know about a service or product. We have learnt that interactive videos have three times higher conversion rates, with 1.7% of viewers performing CTAs in an interactive video. Brand awareness rose by 1.5 times, while there was a 4.7-time lift in consideration. Our customers have experienced an increase in sales and realize an optimum return on investment.

Summary

At Wootag, we strongly believe storytelling in the digital world calls for the adoption of Bandersnatch-type of immersive technology that encourages innovative thinking and active participation of viewers.

Interactive video is all about driving viewer engagement, boosting conversion, and making the video do all the work.

The success of Bandersnatch shows audiences now increasingly demand more enriched, novel, and powerful interactive video experiences. We specialize in making this happen.

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Part 1 of How did we go about converting 7% of Site Traffic into Leads?

At Wootag, our vision is to unlock audience curiosity to learn more about anything within the video and we put this vision to test with one of our Wootagged videos on our site wootag.com home page. We distilled results further to showcase the importance of Videos on our site and what it means for our business objectives and how you can unlock the same.

Creative Direction? A video which explains the vision or we straight jump into the product

It is always a tricky question when a product team makes a decision on the type of videos to be your message to unlock the possibilities. With Wootag, it was quite an easy decision by referring to the ‘Why’ part of our Vision.

Wootag CORE

Why: Empowering Human Curiosity within any Visual content.
What: Harnessing the power of human curiosity with simple, immersive interactions, directly within your video.
How: Our revolutionary video platform is your one-stop shop to create optimized videos for multiple channels – so you can reach your audience no matter where they are.

Objective? What should be our objective to achieve with this video?

There should be an objective irrespective of what we do. For us we want to drive our visitors to learn about the vision and amplify why it is important for any Business of all shapes and sizes to unlock the potential of interactive videos to convert their viewers to customers.

Here is a simple test we used to clarify the objectives.
Wish the viewer to do———————— while viewing the video. (filling this blank with the action you wish your viewers to take).

For Wootag, Wish the viewer to “sign up / share their email to be contacted” while viewing the video. With this we went about unlocking the curiosity to generate leads using Wootag Lead-Gen template.

You can visit Wootag Tour to learn more about various Wootag Interactive Possibilities.

Importance of Site Design and Video Placements?

Approach of “Placing / Embedding the Video Anywhere” does not necessarily drive results, it could potentially backfire rather than generating any benefits. Here are the steps we looked at for design and placements,

We looked at “Viewers Experience” and not just at “Users Experience” and aligning what would generate the best results.
We looked at Site efficiencies and loading time given a wrong implementation can drive your site loading time and potentially create a bad experience and bounce rates.
We looked at ways to embed with the “Inline or popover” video experience.
It is worth considering a video hosting platform to avoid making your site heavy with video loaded within the site.
You can learn more about the various ways you can unlock the video experience within your site at wootag.com

Interactivity compliments Curiosity!

At Wootag, we looked at specific lead generation templates and enabled the one which will let users fill the form, right within the video without needing to go anywhere else. We further tested templates with Audience to generate a combination of leads from the following options,

Name, Email ID
Name, Email ID, Phone Number
Email ID

All of the above combinations tend to drive varying results and it works well with a combination of trust and credibility towards the company. As we scaled the business and visibility, we measured the trust coefficient with the audience willingness to share their number and the email address where they are active at.

How did we go about generating leads?

Based on all the organic views generated on our site, we looked at a sample size of 1000 visitors and approximately 27% of visitors landed up viewing the video and of which almost 7% of the visitors moved forward towards signing up.

All signed up users are further added into our inbound funnel for our sales managers to engage. Lead email ids are then categorized into ones with 1. Official email id with companyname.com and ones 2. With a Non-Official email id with the likes of gmail.com, etc.

All Leads are then further engaged with a Welcome email to a scheduled call to a platform walkthrough to a trial and finally to a Sale. This process tends to repeat for all leads and gets added into our Sales dashboard.

Key Takeaways :

1. Need for Video: Videos tend to explain the purpose of your company or for your product better.
2. Focussed Objective: Follow the test to clarify your objectives. Wish your viewer to do the ——– while viewing the video.
3. Design your site for performance: Video Placement and experience plays a key role in performance. Constantly iterate for perfection.
4. Convert your Viewers to Customers with Wootagged Interactivity: Giving viewers a chance to take action instantaneously is no more of an option.
5. There is no one size fits all! : Constantly experiment to generate leads and unlock more distribution channels.
6. Engage on an effective sales process to convert the leads to customers.

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Move Ahead in The Marketing Funnel With Interactive Video

Even as the customer journey gets more complex in the digital world, brands are increasingly focused on perfecting their funnel strategy. Consideration is the middle part of the marketing funnel that begins with awareness and ends with the conversion. Your customer can be aware of your brand, may even have an opinion about it, but awareness alone may not lead to a purchase. In fact, a recent study from Marketo shows 96% of potential buyers who visit a website are not yet ready to buy. It’s only when the buyer reaches the “consideration stage” that they start making the actual decision of making a purchase. Often called the “forgotten part of the funnel,” the consideration stage is where marketers need to focus their efforts.

video-every-stage-of-marketing-funnel

Why is the consideration stage of the marketing funnel important?

 At the top of the funnel is the awareness stage where consumers become aware of your brand’s existence. Past this stage is the consideration funnel where consumers conduct some amount of initial research. At this stage, they are aware they have a pain point and may be evaluating your service or product along with others as a potential solution. At this point, buyers will carry out more research to zero in on one brand and make a purchase decision. As per a study, while 71% of buyers utilise a search engine to discover a new service or product, 74% of them use search engines to dig deeper into the brand’s offerings to see if they match their specific needs.

At this stage, customers are also looking at product reviews, influencer’s opinions or recommendations to evaluate and compare your brand’s offerings with your competitor’s. For your brand to excel in leveraging the middle funnel, you need to channel macro and micro influencers that your consumers trust for purchase advice. While the content at this stage needs to explain the different solutions you offer, it should also begin to differentiate your brand from competitors. Marketing professionals need to provide solid evidence as to why your customer needs to trust in your brand with testimonials, case studies, lab tests, demonstration video and brand stories in an engaging format.

Role of interactive videos at the consideration stage

 Consumers today are overwhelmed with information overload, paid advertisements and ‘digital stalking’ that brands indulge in. A study found that while only 35% of digital ads were viewed, only 9% of these were viewed for more than a second. A mere 4% of ads were viewed for two seconds. Moreover, a majority of internet users utilise ad-blocking add-ons and extensions.  A vast majority of print and digital display ads suffer from “banner blindness” where the target audience ignores the ad, or the ad fails to engage the viewer long enough for moving the consumer to the purchase stage.

Interactive video content is highly effective in engaging leads and can boost purchases by as much as 144%. Here are some statistics on why interactive videos are the best tools at the consideration stage:

  • Four times as many potential customers prefer to watch a video about a service or product than reading about it
  • 50% of online users look for videos on product or service before visiting a store
  • Adults in the U.S. spend nearly six hours a day watching video
  • Eight seconds of video can convey as much information as 30,000 words
  • 87% of marketers say that interactive content grabs the attention of the reader more effectively than static content
  • 72% of businesses say video has improved their conversion rate
  • Viewers retain 95% of a message when they watch it in a video
  • 64% of potential consumers said watching a marketing video on social media influenced their purchase decision

Not surprisingly, 82% of marketers say interactive videos have yielded a good return on their investment while an equal number say videos are an integral part of marketing strategy. Interactive videos are the most valuable assets for marketers to push the customer from consideration stage to purchase stage.

Interactive videos can be used in multiple ways to educate the viewer by using product demonstrations, user testimonials, case studies to show how your product or service solves their problem. Videos help you build trust and showcase the human side of your brand by featuring brand stories, behind the scenes footage, quality policy or employee stories.

Types of Consideration Stage Videos

 Qantas created a virtual reality app that allows users to experience 360-degree video tours of exclusive tourism experiences. After enjoying the video tours, users have the option of booking a flight via the app. Financial services company Morgan created an interactive microsite to make users take a tour of some of the places that are most affected by climate change.

These are just two of the ways interactive videos can help in the consideration stage.There are multiple other ways to use the consideration stage video depending on what you offer, the industry niche and your target audience profile.

Some of the video types include:

  • Product comparison : Below Wootagged video will demonstrate how Estee Lauder is driving viewers to learn different shades available, allowing their audience to choose their preferred shade.

  •  Features Visualization : Here is Wootagged Ford Execution enabling their audience to watch and learn more about the features of the car driving strong consideration.

Other examples such as,

  • Expert guides
  • Live interaction videos
  • Games, quiz, puzzles
  • Calculators and configurators
  • Live chats
  • Interactive infographics
  • Animation

How Wootag helps in generating Audience Consideration

 As the leading authority on interactive videos, Wootag aims to transform your consumers’ experience by harnessing the power of visual storytelling. These figures speak volumes about how Wootag can help you achieve your marketing goals:

Screen Shot 2019-05-19 at 9.32.46 PM

 

To Download Infographic Audience Insights – Click here. 

An action-inspiring, compelling video not only boosts brand awareness but clears the path for purchase when used at the consideration stage of the funnel.

With interactive videos, you can not only engage with your viewers but also generate two times as many conversions and five times as many page views as compared to static ads. Calculators, before and after, demonstrations, quiz, poll or assessments – the possibilities are endless when it comes to how you can use interactive videos to generate interest in purchase.

Now that you know the immense potential of interactive videos in this stage of marketing, the next step is to device the right video strategy that resonates with your target audience.

Wootag steps in at the crucial phase of the marketing funnel to craft visually stunning interactive videos that help you accelerate brand visibility while driving conversions.

Get in touch with us today to take your brand to new heights of success.

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Best Ways to Use Interactive Videos

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Best Way To Use Interactive Videos For Your Brand

A lot of the videos out there are linear in form – you view them, feel moved by them (or not!), and then you proceed to ‘like’ them, share them or start watching another video. They provide a multi-sensory experience but don’t go beyond it to interact with you. Interactive videos fill this gap by including ‘hotspots’ that you can click within the video to interface with the content in different ways.

If your business is already utilising video marketing, interactive videos can be the evolution that you have been seeking from the regular audio-video experience your audience is accustomed to. You can consider a variety of ways to incorporate interactive technology into your product or brand videos, as discussed below. But what are the best ways to use interactive videos?  Continue Reading

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December 21, 2017 • Interactive Ads

Wootag’s Picks for Best Engagement Videos for 2017

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Here’s a rundown from the ads that have made an impact, either with thought-provoking campaigns, audience engagement or the use of effective content marketing. From the masterful to the memorable and inspirational, here are Wootag’s picks on the best video advertisements of 2017. Continue Reading

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December 14, 2017 • Featured, Interactive Ads, Video Marketing

Science of stockpiling during retail flash online sales

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Hitting $5 billion in transactions in less than 15 minutes on Singles Day, made this the biggest day in online sales this year. This trend is slowly becoming prominent in Asia and the reasons behind this consumer behaviour of buying products in bulk during special occasions is clear. Continue Reading

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November 29, 2017 • Featured, Interactive Ads, Video Marketing

Understand your consumer before driving their interaction

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The stakes for content that’s engaging, valuable and memorable are high – and interactive video is taking this tide by storm. As a viewer, going from passive consumer to being proactive in the driver’s seat is a bullet-proof way of remembering the content. Developing a meaningful and personalised relationship means understanding your consumer’s habits, paying attention to how they think and communicating with them so that it isn’t intrusive. Continue Reading

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October 26, 2017 • Featured, Interactive Ads, Video Marketing

Interactive travel videos – win consumers over

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In today’s surplus of online travel content, consumers are savvy in making choices and discretionary when it comes to absorbing information. The responsibility of travel brands now lies in their flexibility, connecting with consumers wherever they are on-the-go. Getting that digestible, exclusive and mobile-friendly content into their hands will remain a goal for travel brands, one that they must evolve to keep up to terms with. Continue Reading

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